gk23 Privacy Policy

gk23 is a trusted online gaming platform in Bangladesh. When you use our website, create an account, or use our services, you voluntarily share certain information with us. This privacy policy explains how we collect that information, what purposes we use it for, who we share it with, and how we keep it secure.

This policy applies to all users of gk23 — whether you are a registered member or a guest visitor. By continuing to use our website, you are considered to have accepted the terms of this policy. If you have any questions after reading this policy, please contact our support team.

gk23 only collects information that is necessary to provide our services. The types of information we may collect are outlined below by category.

2.1 Information You Provide Directly

When registering an account or using our services, you may provide the following information directly:

• Full name and date of birth (for age verification — only for users aged 21 or above)
• Email address and mobile number
• Password (stored in encrypted form — no one can read it)
• Document information required for identity verification (national ID or passport number)
• Financial transaction details — such as bKash, Nagad, or Rocket number, or bank account details

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser type and language settings
• Login time, page visit history, and session information
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Occasionally, for identity verification or fraud prevention, we may verify information through trusted third parties. In such cases, we only store the verification result.

gk23 uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

We do not use your information for any purpose beyond those listed above. If we need to use your information for a new purpose, we will notify you separately.

gk23 never sells your personal information for commercial purposes. However, certain information may be shared with third parties in the following situations:

4.1 Service Provider Partners

We work with trusted technology and payment service providers to operate our platform. These partners receive only the information necessary to provide their designated services and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may disclose necessary information when required by a court order, a regulatory authority's request, or applicable law. Such disclosures are always limited to the minimum information required.

4.3 Fraud & Security

Information may be shared with relevant authorities or security agencies to prevent money laundering, fraud, or other illegal activity.

Cookies are small text files stored in your browser. gk23 uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform — such as keeping your session active, saving your login state, and enabling security features. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings, so you don't have to enter the same information each time you visit the site.

5.3 Analytics Cookies

We use analytics cookies to understand how users interact with the site. This information helps improve our services and is generally collected in non-personal or aggregated form.

You can manage cookies from your browser settings, but disabling cookies may limit some features of the platform.

gk23 follows industry-standard technologies and practices to ensure the security of your information. The key components of our security framework are:

However, no method on the internet is 100% secure. We are committed to ensuring the highest level of protection, but no technology provider can guarantee complete security.

gk23 retains your information only for as long as it is necessary. When determining the retention period, we consider the following:

• The time required to provide services and keep your account active
• The minimum retention period required by legal obligations
• The time needed to resolve potential legal claims or disputes
• Applicable regulations for retaining financial transaction records

When an account is closed or becomes inactive, we delete or securely anonymize unnecessary information as soon as possible. However, certain information may need to be retained for a specified period due to legal and regulatory requirements.

gk23 believes you should have control over your own information. You have the following rights:

8.1 Right to Access

You may request to know what information we hold about you. We will provide you with a copy of that information within a reasonable time.

8.2 Right to Correction

If there are any inaccuracies or errors in your information, you may request a correction. You can update much of your information yourself from the profile page.

8.3 Right to Deletion Request

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal or regulatory obligations.

8.4 Opt-Out of Promotional Communications

You may stop receiving promotional emails or messages at any time — from your account settings or by contacting our support team. However, necessary service-related messages will continue to be sent.

gk23 only provides services to individuals aged 21 or above. We do not knowingly collect any personal information from minors.

Age is verified during our registration process. If a minor has accidentally created an account and this comes to our attention, that account will be closed immediately and all associated information will be deleted.

If you suspect a minor is using our platform, please notify our support team.

Our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred outside Bangladesh. For such transfers, we ensure that:

• The relevant country or service provider ensures adequate data protection
• Appropriate contractual safeguards are in place for the transfer of information
• The standards of this privacy policy are maintained everywhere

As our services evolve, this privacy policy may be updated from time to time. For significant changes, we will notify you in the following ways:

• By displaying a clear notice on the website
• By sending a message to your registered email address (for significant changes)
• By stating the date of the latest update at the top of the page

If you continue to use gk23 after any changes, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We carefully consider all your requests.